PinnedHillary BlackinThe StartupWhat is Conversation Design and How to Design Your ChatbotConversation Designers will be the next wave of jobs in digital marketing. Here’s what they do, and how to create a strategic chatbot…9 min read·Jan 12, 2018--13--13
Hillary Black13 Conversation Design Pivoters Share Their Stories and Advice for Breaking Into the IndustryHow can your unique skills and experience help you land a job in conversation design? Designers from a variety of backgrounds weigh in.18 min read·Jan 9, 2024----
Hillary BlackLooking for support in your conversation design journey? Here’s where to get it.Whether you want career advice, mentorship or community, there’s a place for that!6 min read·Jan 26, 2023----
Hillary BlackinWomen in Voice8 Conversation Designers Share EXACTLY How They Broke Into the IndustryWe asked 8 pros to share their stories about becoming a conversation designer, how long it took and their advice for aspiring designers12 min read·Jun 9, 2022--1--1
Hillary BlackinWomen in VoicePersonal Branding: Finding Your Voice as a Conversation DesignerTips and Advice from conversation designers and content creators Hillary Black and Elaine Anzaldo11 min read·Mar 22, 2022--1--1
Hillary BlackinMav 🤖Why Automated Texting is More Powerful Than Any Other Channel for Sales RepsLearn exactly why automated SMS is more valuable than the alternatives3 min read·Mar 15, 2022----
Hillary BlackReflecting on 2021 Accomplishments and 2022 GoalsYes, another retrospective post, and after the first of the year. Better late than never, right?8 min read·Jan 4, 2022--1--1
Hillary BlackinMav 🤖Introducing Mav 2.0We’re excited to introduce you to an all new Mav - the first AI-powered texting assistant3 min read·Aug 13, 2021----
Hillary BlackinWomen in Voice7 Tips from Conversation Design Pros, CEOs and Recruiters on How to Land the JobIndustry experts share their advice on breaking into the industry. Co-written by Rebecca Evanhoe.3 min read·Jul 20, 2021----
Hillary BlackinChatbots LifeHow to Build a Great Conversation Design PortfolioA few must-have skills and considerations for your CxD portfolio, plus four real portfolio reviews from industry experts!11 min read·May 17, 2021----