Hillary Black – Medium

Hillary Black

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The Startup

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Hillary Black

·

Jan 12, 2018

What is Conversation Design and How to Design Your Chatbot

Conversation Designers will be the next wave of jobs in digital marketing. Here’s what they do, and how to create a strategic chatbot…

What is Conversation Design and How to Design Your Chatbot

Hillary Black

·

Jul 2, 2025

Questions About Conversation Design in a Prompt-Based World I Don’t Have the Answers To

This growing list has been keeping me up at night. Maybe you have the answers, but I don’t yet!

Questions About Conversation Design in a Prompt-Based World I Don’t Have the Answers To

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State of Conversation Design

by

Hillary Black

·

Mar 19, 2025

Do You Work in Conversation Design? Help Us Learn About Our Field with this Anonymous Survey!

Calling all conversation designers, students and experts in conversational AI, join the first global survey about the state of our…

Do You Work in Conversation Design? Help Us Learn About Our Field with this Anonymous Survey!

Hillary Black

·

Feb 4, 2025

Such a wonderful initiative, I'm so happy to be a part of it! I can't wait to see the results. 👀

Hillary Black

·

Jan 9, 2024

13 Conversation Design Pivoters Share Their Stories and Advice for Breaking Into the Industry

How can your unique skills and experience help you land a job in conversation design? Designers from a variety of backgrounds weigh in.

13 Conversation Design Pivoters Share Their Stories and Advice for Breaking Into the Industry

Hillary Black

·

Jan 26, 2023

Looking for support in your conversation design journey? Here’s where to get it.

Whether you want career advice, mentorship or community, there’s a place for that!

Looking for support in your conversation design journey? Here’s where to get it.

In

Women in Voice

by

Hillary Black

·

Jun 9, 2022

8 Conversation Designers Share EXACTLY How They Broke Into the Industry

We asked 8 pros to share their stories about becoming a conversation designer, how long it took and their advice for aspiring designers

8 Conversation Designers Share EXACTLY How They Broke Into the Industry

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Women in Voice

by

Hillary Black

·

Mar 22, 2022

Personal Branding: Finding Your Voice as a Conversation Designer

Tips and Advice from conversation designers and content creators Hillary Black and Elaine Anzaldo

Personal Branding: Finding Your Voice as a Conversation Designer

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Mav 🤖

by

Hillary Black

·

Mar 15, 2022

Why Automated Texting is More Powerful Than Any Other Channel for Sales Reps

Learn exactly why automated SMS is more valuable than the alternatives

Why Automated Texting is More Powerful Than Any Other Channel for Sales Reps

Hillary Black

·

Jan 4, 2022

Reflecting on 2021 Accomplishments and 2022 Goals

Yes, another retrospective post, and after the first of the year. Better late than never, right?

Reflecting on 2021 Accomplishments and 2022 Goals

Hillary Black

Hillary Black

✨🎀 Conversation Designer, Founder of ConversationDesignerJobs.com, Host of Conversation Designers Internet Club. More Resources: www.hillary.black

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