How to Design and Write a Chatbot in 10 Steps

Before you’re ready to have automated conversations with your customers at scale, you should ask yourself — how exactly do you take your idea and turn it into a real chatbot?

Here are the 10 steps you should take to go from idea to working chatbot prototype that’s ready to be built.

✨🎀🔮 Head of Marketing at Mav, Founder of, Host of Conversation Designers Internet Club. More Resources: